We strive to ensure your complete satisfaction with your purchases from our website. If you have made a purchase and wish to exchange or return an item, please read the following Returns Policy:
You can exchange or return items within fourteen (14) days after receiving them.
The item must be in its original condition, unused, and with all original accessories and packaging.
Lingerie and underwear cannot be exchanged or returned for hygienic reasons.
We will receive the returned items in our warehouse for inspection before refunding the money to your electronic wallet or bank account.
In the case of a return, the refunded amount will be processed using the original payment method, excluding the original shipping charges (if applicable).
Please contact us via email or phone before returning or exchanging items to obtain further details and guidance.
We appreciate your cooperation and look forward to serving you in the best possible way.
Note: Please be aware that this policy is subject to change without prior notice. Please check the page periodically for the latest updates
Contact us at [email protected] for questions related to refunds and returns.